Help centre
Cita TIE and cita previa Extranjería FAQs
Straight answers about TIE, toma de huellas and the official appointment journey—what TIE Watch automates, what remains your responsibility and what no checker can promise.
What does TIE Watch do?
TIE Watch repeats the routine steps needed to check Spain's public immigration appointment website from your own Chrome browser. It checks the province, procedure and office scope you authorised, then alerts you when a slot or human action appears.
What is a cita previa de Extranjería?
Cita previa means a prior appointment. Spain's Extranjería appointment service is used for several immigration procedures, including some appointments handled by Policía Nacional. The exact procedure and documents you need depend on your circumstances, so always check the official instructions or obtain qualified advice.
What does Policía – Toma de Huellas mean?
Toma de huellas means fingerprint collection. On the official appointment website it commonly appears in the procedure for issuing a TIE card after the relevant immigration process. TIE Watch helps monitor appointment availability; it does not determine eligibility or replace official guidance.
What does ‘En este momento no hay citas disponibles’ mean?
The official help service says this means the selected office's appointments are currently occupied and advises checking again later. Availability is managed by each office. It does not mean your application has been refused, and TIE Watch cannot create extra availability.
When are new TIE or toma de huellas appointments released?
There is no single dependable public release timetable for every province and office. Availability is controlled locally and can change without warning. TIE Watch checks at the interval allowed by your plan, but it cannot predict or influence when an office releases appointments.
Is an official cita previa de Extranjería free?
Booking through the official Spanish government appointment service is free. TIE Watch charges for its optional monitoring software, not for an appointment itself, and does not sell or own government appointments.
Why was TIE Watch created?
The official website generally requires applicants to choose a procedure and office, enter their identity and contact details, and advance through the journey before it reveals availability. When no appointment exists, users must return later and repeat much of the same process. TIE Watch was created to reduce that repetitive work, not to bypass or interfere with the official system.
Is TIE Watch affiliated with the Spanish government?
No. TIE Watch is an independent browser tool. It is not operated, endorsed or approved by the Government of Spain and does not provide immigration or legal advice.
Does the extension do anything I could not do manually?
No. It assists with routine, user-directed steps that a person could perform manually on the same public appointment website. It does not create appointments, bypass queues, defeat security controls or bypass CAPTCHA.
Does TIE Watch book the appointment automatically?
No. The extension takes the official journey to the availability stage and alerts you. You must complete the government CAPTCHA, review the offered appointment and make the final confirmation yourself.
Can TIE Watch guarantee an appointment?
No. Appointment supply and website access are controlled entirely by the Spanish administration. Regular checking may improve your chance of seeing a slot, but no plan can guarantee availability, a particular office, date, time or successful booking.
Should I choose a specific office or any office?
A specific office reduces travel but limits the search. Choosing any office allows the official website to offer participating offices across the province and may improve the chance of seeing a slot, but you must be willing and able to travel to the office offered.
Could the official website block or reject a check?
Yes. The administration may change, restrict or interrupt its website at any time. TIE Watch uses controlled intervals to avoid excessive requests, but uninterrupted access cannot be guaranteed.
Can I monitor an appointment for somebody else?
The Pro plan supports multiple applicants, but you must have each applicant's express authority, enter accurate details and comply with your own professional, consumer and data-protection responsibilities.
Why must I use Google Chrome?
TIE Watch is a Chrome extension and runs inside a desktop Chrome profile. This keeps the government session and browser activity on the computer you control. Firefox, Safari, Edge and mobile browsers are not currently supported.
What must stay running?
The paired computer must remain switched on and awake with Google Chrome open. Government sessions stay in that Chrome profile. When TIE Watch sounds the alarm, respond promptly because available slots can disappear quickly.
How often does TIE Watch check?
During the 15-day Free trial, one applicant is checked once every 24 hours. Personal and Pro plans normally check every 10 minutes during the published service window. Timing is a target, not a guarantee, because the computer, browser, network and official website must all be available.
How does the Free trial work?
A verified account receives 15 days of Free checking for one applicant, with one check every 24 hours. Each NIE/TIE may receive one Free trial in a rolling 24-month period, so deleting the account or using a different email does not restart the trial. Personal and Pro subscriptions continue checking after the trial and run every 10 minutes during the service window.
Ready to understand the complete workflow?
Read the step-by-step explanation before installing the extension or entering applicant details.
See how TIE Watch works